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At Monster Transmission, we value our customers and strive to make the core return process as simple and straightforward as possible.
A core charge is applied at the time of purchase. This charge is refunded once the core is returned and inspected.
The returned core must be complete, undamaged, and match the unit purchased. Missing or severely damaged components may reduce or forfeit the refund amount.
Cores must be returned within 30 days of receiving your new transmission to qualify for a full core charge refund.
Use the original shipping crate or an equivalent sturdy container to ensure the core arrives safely. Include your order details in the shipment for prompt processing.
Refunds will be processed within 7 business days after we receive and inspect the core.
*A return shipping cost of $399 will be deducted from the Refund.
If you have any questions or need assistance with the core return process, please don’t hesitate to call us at 1-800-708-0087.
Thank you for choosing Monster Transmission!