Answers to ordering, cores, installation, shipping, and warranty—built the Monster way: clear, fast, and performance-focused.
Every StreetMonster, TrackMonster, and RoadReady unit is specialist-built, dyno-tested, and supported by real techs. We publish exact specs, use premium wear components, and back it with tiered coverage.
In-stock units typically ship the next business day. Built-to-order units average 2–4 weeks depending on model and queue. Most parts (converters, rebuild kits, accessories) ship in 1–2 weeks. Need it faster? Contact us for rush options.
Your order includes a refundable core charge. Return your original, same-model core in rebuildable condition within 30 days (unless otherwise stated on your invoice).
Note: A flat-rate return shipping fee of $299 is deducted from the core refund to cover freight.
Common causes include improper installation, not flushing the cooler/lines, incorrect fluid, overheating, tuning beyond spec, and skipping required break-in. Review the guide included with your unit or see our Warranty page.
Coverage varies by tier. Select warranties include labor and fluid reimbursement. See your invoice/warranty card or compare coverage on the Warranty page.
Yes—complete warranty registration after install to activate full coverage. Use the instructions in your box for Warranty Registration.
Still stuck? Call our tech team. We’ll triage fast and advise next steps.
Use the OE-specified ATF unless your build sheet or product page lists an approved alternative for your application. When in doubt, check your unit’s page or contact us.
Yes, in select markets. We can refer trusted installers familiar with Monster builds. Contact us and we’ll help coordinate.
Returns must be authorized and are accepted on unused, uninstalled products within the specified window. Built-to-order units may be non-returnable. A restock fee may apply. See Returns & Exchanges.